Privacy Policy
Last updated: December 2025
Welcome to Weby Portal (“Weby”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and mobile application (collectively, the “Service”).
Weby operates from Kuwait and complies with applicable data protection principles and regulations in the State of Kuwait.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you register or use Weby:
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Full name
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Email address
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Phone number
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Business or store name (for vendors)
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Order and delivery details
1.2 Automatically Collected Information
When you use the Service, we may automatically collect:
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Device type and operating system
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App version
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IP address
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Usage data and interaction logs
This information helps us improve performance, security, and user experience.
1.3 Push Notification Data
If you enable notifications, we collect device tokens to deliver:
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Order status updates
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Transaction alerts
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Service notifications
You may disable notifications at any time through device settings.
2. How We Use Your Information
We use your information to:
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Create and manage user accounts
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Process and manage orders
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Send order-related notifications
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Provide customer support
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Improve app performance and security
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Comply with legal obligations
3. Payments
Weby does not store credit or debit card information.
All payment processing is handled securely by third-party payment providers.
We do not have access to your payment card details.
4. Sharing of Information
We may share your information only in the following cases:
4.1 Vendors
Order details are shared with Vendors solely for fulfillment purposes.
4.2 Service Providers
We may share data with trusted third-party service providers for:
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Hosting and infrastructure
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Analytics
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Notification delivery
These providers are required to protect your data.
4.3 Legal Requirements
We may disclose information if required by:
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Kuwaiti law
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Court orders
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Government authorities
5. Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Fulfill legal or regulatory requirements
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Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
6. Data Security
We use appropriate technical and organizational measures to protect your data, including:
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Secure servers
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Encrypted communication
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Access controls
However, no system is 100% secure, and we cannot guarantee absolute security.
7. User Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your account (subject to legal requirements)
Requests can be made by contacting us using the details below.
8. Children’s Privacy
Weby is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be processed on servers located inside or outside Kuwait.
In all cases, we ensure reasonable data protection safeguards are applied.
10. Third-Party Links
Weby may contain links to third-party websites or services.
We are not responsible for:
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Third-party privacy practices
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Content or security of external sites
We recommend reviewing their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page, and continued use of the Service indicates acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: webykw@gmail.com