Terms & Conditions
Last updated: December 2025
Welcome to Weby Portal (“Weby”, “we”, “our”, or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of the Weby website and mobile application (collectively, the “Service”).
By accessing or using Weby, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Service.
1. About Weby
Weby is a digital commerce and order-management platform operated in Kuwait, enabling businesses (“Vendors”) to list products and receive orders from customers (“Users”) via web and mobile applications.
Weby acts solely as a technology service provider and does not manufacture, stock, or directly sell products unless explicitly stated.
2. User Accounts
To use certain features, you may be required to create an account.
You agree to:
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Provide accurate and current information
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Maintain the confidentiality of your login credentials
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Notify us immediately of any unauthorized use
Weby is not responsible for losses resulting from unauthorized account access due to user negligence.
3. Orders & Vendor Responsibility
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Orders placed through Weby are forwarded to the respective Vendor.
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Vendors are solely responsible for:
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Product descriptions and pricing
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Availability and fulfillment
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Delivery timelines and quality
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Weby is not liable for vendor-related delays, cancellations, or disputes.
4. Payments
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Weby does not store credit/debit card details.
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Payments, if enabled, are processed through third-party payment providers.
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Weby is not responsible for payment processing errors, delays, or chargebacks handled by third parties.
5. Cancellations & Refunds
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Refund and cancellation policies are defined by each Vendor.
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Weby does not guarantee refunds unless explicitly stated by the Vendor.
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Any disputes must be resolved directly between the User and the Vendor.
6. Push Notifications
By using the Weby app, you consent to receive:
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Order status notifications
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Service and operational alerts
You may disable notifications at any time through your device settings.
7. Acceptable Use
You agree not to:
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Use the Service for unlawful purposes
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Attempt unauthorized access to systems or data
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Upload malicious software or harmful content
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Disrupt or interfere with platform functionality
Violation may result in suspension or termination of access.
8. Intellectual Property
All content, software, designs, trademarks, and logos used in Weby are the property of Weby or its licensors.
Unauthorized copying, modification, distribution, or reverse engineering is strictly prohibited.
9. Third-Party Services
Weby may integrate or link to third-party services.
Weby is not responsible for:
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Third-party content or availability
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Third-party privacy or security practices
Use of such services is at your own risk.
10. Service Availability
Weby aims to provide reliable access but does not guarantee uninterrupted service.
We may:
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Perform maintenance
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Modify or discontinue features
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Temporarily suspend access
Without prior notice when necessary.
11. Termination
Weby reserves the right to suspend or terminate accounts that:
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Violate these Terms
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Misuse the Service
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Engage in fraudulent or harmful activity
12. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
Weby makes no warranties regarding:
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Accuracy of vendor content
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Continuous availability
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Error-free operation
13. Limitation of Liability
To the maximum extent permitted by law:
Weby shall not be liable for:
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Indirect or consequential damages
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Loss of profits, data, or business
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Vendor-related issues
Total liability shall not exceed any amount paid by the User to Weby, if applicable.
14. Indemnification
You agree to indemnify and hold Weby harmless from any claims arising from:
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Your use of the Service
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Violation of these Terms
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Infringement of third-party rights
15. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the State of Kuwait.
The courts of Kuwait shall have exclusive jurisdiction over any disputes arising from these Terms or the use of the Service.
16. Changes to Terms
Weby may update these Terms from time to time.
Continued use of the Service after changes indicates acceptance of the revised Terms.
17. Contact Information
For any questions or concerns: webykw@gmail.com
